Chaty V2: Smarter, Faster, and Sounding Better Than Ever!

As the AI landscape evolves faster than a bobsledder on a gold-medal run, the team at Chaty headquarters has been busy under the hood. We’ve been tinkering, polishing, and perfecting to bring you Chaty Version 2.0 - the ultimate AI receptionist for the tour and experience world.

We understand that in the fast-paced world of tours and activities, every call is an opportunity. That's why we've poured our efforts into making Chaty even more intuitive, efficient, and natural. Check out what’s new and how it’s making life easier for operators like you:

Your brand has a unique personality, and your AI receptionist should too! From a rugged Aussie bloke to a polished English lady, a warm Southern drawl, or a cheery Canadian chap (eh?), we now have a staggering 541 custom voice options across 51 locales. Whether your brand is high-adrenaline, luxury, laid-back, or somewhere in between, you can find the perfect accent to welcome your guests and make them feel right at home. It’s about creating an immediate connection, no matter where your callers are from or what experience they're looking for.

In the travel world, timing is everything. While we all love a thoughtful pause in conversation, nobody likes to hang on the phone. Despite the complex, real-time magic happening between Chaty and your booking system, we’ve dramatically slashed latency to mere milliseconds. That’s right - it’s so fast, your callers will forget they’re even talking to an AI. This means smoother conversations, happier customers, and more efficient bookings for you.

Some things are simply better seen than heard. Need to share a pin drop to your location, a detailed PDF menu, or a thrilling video of your tour highlights? Chaty now automates the distribution of links via SMS during the call. If a guest asks, "I’m lost and can’t find you?", Chaty can immediately send a Pin Drop via text message to their mobile phone. This innovative feature ensures your guests have all the information they need, precisely when they need it, reducing confusion and enhancing their experience before they even arrive.

For the sharpest of ears, and to ensure seamless communication, we’ve upgraded to two-way High Definition audio. This means vastly better accuracy in understanding your callers ,even the ones calling from a busy street or a windy dock, and crystal-clear, natural-sounding responses from Chaty. HD audio means fewer misunderstandings and a more professional, pleasant interaction every time.

Chaty V2 is your ticket to phone call freedom, regardless of your current Fareharbor, Bokun, Roller or Rezdy plan. For Rezdy users specifically, whether you are on Rezdy’s Foundation, Accelerate, or Expansion plan, Chaty can now seamlessly check availability and make bookings across all Rezdy accounts. That's right - even if you don’t have the Rezdy Expansion plan or an API key, Chaty integrates effortlessly to keep your operations running smoothly.

We’d love to show you firsthand how Chaty V2 can revolutionize how you handle your bookings and guest inquiries, freeing you up to do what you do best: lead incredible experiences.

Book a 10-Minute Demo