Chaty is an AI-powered receptionist that answers customer calls, checks availability, and books directly into your existing booking system, like Rezdy.
Chaty uses advanced AI to answer calls, engage with customers, and process bookings in real time. It connects to your booking system to check availability, modify reservations, and provide accurate responses to inquiries.
Chaty is ideal for tour operators, restaurants, spas, salons, service-based businesses, and any company that takes bookings over the phone.
Unlike traditional chatbots or interactive voice response (IVR) systems, Chaty can converse naturally, answer questions intelligently, and book directly into your system without requiring customers to navigate menu options.
Yes! Chaty currently integrates with Fareharbor, Rezdy, Roller and Bokun, and can be expanded to work with other platforms and custom APIs.
Yes! You can choose from 8 different AI voices, name your virtual assistant, and upload a knowledge base to ensure Chaty provides accurate answers.
Absolutely! You can set custom rules to decide which calls Chaty answers and which should be forwarded to a human.
If Chaty doesn’t have the answer, it can either take a message, escalate the call, or flag it for review so you can update the knowledge base later.
Yes! Chaty can forward calls to a live agent based on your preferences or business hours.
Chaty currently integrates with Fareharbor, Rezdy, Roller and Bokun and can be expanded to support other platforms or custom APIs.
Setup is simple! Chaty can read your website to build an initial knowledge base, and you can customize responses and integrations through an easy-to-use dashboard. Click here to sign up.
No, you just use the phone number we create for you or you can forward an existing phone number onto the chaty one.
Not at all. Chaty uses state-of-the-art conversational AI to ensure interactions are smooth, natural and helpful. She’s designed to understand accents and varied questions.
Chaty is smart, leverages your very own knowledge and helps you expand your own understanding of customers and their unique needs. If Chaty can't answer a question or senses a customer needs to speak to a person, she can seamlessly transfer the call to your mobile.
Chaty provides consistent and reliable responses to every call. It achieves this by utilising the information in your knowledge base, which is ingested from your website and other key sources of information, plus the information within your booking system. With this information combined, Chaty can reliably answer every question within milliseconds, with accurate responses that would take a human equivalent much longer to provide.
While AI is our game, Chaty is proudly supported by a team of experienced humans, who are available to support you every step of the way.
The key benefit of utilising AI to answer your customer’s queries, is its ability to locate information and accurately respond to questions in an instant. Typically such responses would take a human equivalent much longer, resulting in faster response times for your customers, and less admin headaches for you.
Chaty adheres to global privacy standards and is GDPR compliant. The system automatically deletes messages according to these data retention policies, and is PCI compliant.
Chaty is built with security at the forefront. It is hosted on secure AWS servers, no Personably Identifiable Information is stored, and all payments are conducted using the world’s leading secure third-party payment service, Stripe.
All elements of Chaty have been crafted according to modern best practices for usability. We are constantly enhancing the user experience for both Chaty customers and their guests, to ensure that every user is provided with an intuitive, seamless experience.
When considering the value an AI Receptionist can offer to your business, consider the price a full-time employee would cost versus the low monthly fee of Chaty, not to mention the opportunity-cost of your missed calls becoming missed customers. With Chaty plans starting at just $95 per month, the decision quickly becomes a no-brainer for savvy business owners.
Good news - Chaty is currently offering 50% off the first month for new customers. Simply follow the prompts during the signup process to set up and try out your AI assistant, and the 50% discount will be automatically applied and visible to you on the final, checkout page.
